Hi friends. I have had several issues with Etsy customers not being able to order multiple items in my Etsy shop. Since there are tons of you that are able to order multiple items though, I think it is a minor user error. Let's see if this helps. Gayle, a great customer of mine, offered these tips for ordering multiple items...hope this helps:
When I want more than one item I click on the add to cart button...item comes up as one..then change 1 to number of items wanted /then hit update button below ...it will recalculate the amount wanted, and the shipping and show recalculated total on screen ...then goes to final review and payment section...Hope this helps.